What days are you open?

We're only every week from Thursday - Sunday 


Where are you based?

We're located on 3 Hawthorn Lane, Wilmslow, Cheshire, SK9 1AA


Do you deliver?  

Unless it's for a very large order (still within a 30 min radius of SK91AA) or Wedding cakes we are unable to deliver at these times


How do postal orders work?

All orders after 2pm on a Wednesday will be packaged up and go out the following Wednesday with DPD delivery. They will aim to deliver Thursday - Friday. Please make arrangements on you DPD app if you're not going to be in to receive your box. 


How long do your products stay fresh for?

Our products stay fresh for 7 days


Where do you post too?

Currently only in the UK, we send our boxes out with DPD to arrive in 1-2 days after they have been sent out. 


I have a Gluten or Dairy intolerance, what can I buy?

We bake all of our cookies and baked goods on shared equipment in our kitchen, all of which process wheat, dairy, eggs, soy, peanuts and tree nuts. You can find the allergens for all of our cookies on the Cookie’s product page. If you or your recipient has a severe allergy, please know that while we do our best to prevent cross-contamination, we are not an allergy-free bakery


I have a nut allergy, do you have anything without nuts?

Yes we have lots of items available which don't contain nuts, but as we do our best to prevent cross contamination the products are baked in the same ovens as the ones containing nuts and therefore we cannot guarantee complete nut free


Are your products vegetarian?

The only product that isn't is the Daim Brookie, as Daim use an ingredient that isn't vegetarian friendly. 


Can I freeze my items?

If you'd like to save them for later, we recommend individually wrapping them and storing them in the freezer until your sweet tooth is calling for them


How do I heat up my items?

We recommend popping them in the microwave for 30 seconds or in an oven for 5 minutes till warm and gooey


Do you accept returns?

Given the perishable nature of our cookies, we aren't able to accept returns. If you encountered an issue with your order, please email - and let us know what’s going on. We will do our best to make it right


Do you do wedding cakes?

Yes we do, please head over to our cake website and fill out the custom form for more information and prices. If you'd like to buy a cake tasting we can offer cupcakes as your cake testers, for more information please email us your enquiry


Do you do any charity work?

Yes, our chosen charity is one that's local to us and we aim to do fundraising events throughout the year. Our charity is Frances House Hospice for children

I have another question

If your question isn't answered here, please email us